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Return and exchange policy

The goods purchased through the online store raketa.com can be returned or exchanged within 14 days from their date of receipt, at the condition that they remain in exactly the same state as when you received them (i.e. the products must be unused, in their original packaging with all the labels and protective stickers intact). 

The goods (together with the document confirming their purchase) must be returned by post at the following address: 

RAKETA INTERNATIONAL

11 square Marcel Fournier

92130 Issy les Moulineaux

France

Email: manager@raketa.com

Please note that only the value of the goods will be refunded, without the cost of delivery. Discounted goods can not be exchanged or returned.

Delivery outside Russia and CIS countries