Return and exchange policy
The goods purchased through the online store shop.raketa.com can be returned or exchanged within 14 days from their date of receipt, at the condition that they remain in exactly the same state as when you received them (i.e. the products must be unused, in their original packaging with all the labels and protective stickers intact).
The goods (together with the document confirming their purchase) must be returned by post at the following address:
11 square Marcel Fournier
92130 Issy les Moulineaux
Email: [email protected]
Please note that only the value of the goods will be refunded, without the cost of delivery. Discounted goods can not be exchanged or returned.