Return and exchange policy

The goods purchased through the online store raketa.com can be returned or exchanged within 14 days from their date of receipt, at the condition that they remain in exactly the same state as when you received them (i.e. the products must be unused, in their original packaging with all the labels and protective stickers intact).

Please contact our manager for more details: online@raketa.com

Please note that only the value of the goods will be refunded, without the cost of delivery. Discounted goods can not be exchanged or returned.

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